Return & Refund Policy

1 Overview

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

2 Eligibility for return

To be eligible for a return, your item must be in the same condition that you received it:

• Unworn / unused
• With all tags attached — the brand label and price tag on the garment must not be removed, cut or damaged. Items with removed labels or tags will not be accepted for return.
• In its original packaging
• With the receipt or proof of purchase

3 How to start a return

To start a return, contact us by phone or WhatsApp on +91 74829 64845 or through our contact page. Please keep your order number handy. Once your return is approved, we’ll guide you through the next steps.

4 Damages & issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

5 Exceptions / non-returnable items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers or plants)
• Custom products (such as special orders or personalised items)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids or gases

If you’re unsure about your specific item, please get in touch before initiating a return.

6 Exchanges

The fastest way to get what you want is to return the item you have. Once the return is accepted, please make a separate purchase for the new item.

7 Refunds & timelines

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, the refund will be processed within 5 days and you’ll be automatically refunded to your original payment method.

Please remember it can take some time for your bank or card company to process and post the refund. We aim to make this process as smooth and quick as possible.